EMS & Flash Delivery

We offer EMS (Express Mail Service) and Flash delivery where available. Typical delivery times:

• Flash / Express: 1–2 business days in supported areas
• EMS: 2–5 business days depending on destination
• Tracking is provided so you can follow your order

Anonymous Packing

All orders are shipped in neutral, anonymous packaging. There is no indication of the contents or the nature of the products on the outside. Your privacy is protected from dispatch to delivery.

We want you to be satisfied. If you receive a damaged or incorrect item, contact our support team with your order details. We will work with you to resolve the issue, which may include replacement or refund according to our policy. Please retain packaging and proof of purchase when reporting an issue.